Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

Jul 20, 2025 · At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive. Unlike products, services are intangible: you can’t …

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008. Buy the official quality management systems standard from ASQ.org.

This session will feature an overview of AI and Root Cause Analysis, examples of basic quality tools and advanced methods including PFMEA, Fault Tree Analysis, and more.

ASQ keeps you up to date on all quality management standards including upcoming ISO revisions and what’s new in quality standards. Click here to learn more.

ISO 9000 is defined as a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain …